The Hotel Alpenheim in Ortisei is finally back and is looking forward to see you!

Finally we can breathe again - without mask!

If a distance of 1 meter is guaranteed, it is not necessary to use any kind of protection in the open air. In close spaces and in public areas (even in pedestrian zone), when a distance of 1 meter cannot be maintained, you have to wear masks

Protection

In order to ensure the safety of our guests, our employees adhere to all safety measures imposed by the state. However, we also need the help of our guests. We therefore ask you to bring your own mouth and nose protection from home

Cleaning

In our facility, cleanliness is the most important thing.
The cleaning procedure of our chambermaids has been extended and meets the highest hygiene standards.
In addition, all public areas of the facility are equipped with dispensers with disinfectant solutions, which are available to you and our staff to ensure an even higher level of safety.
After the departure, a general cleaning is carried out and a disinfection of the room with a special room air disinfection device will take place.

Pool & Spa

Our Panorama Outdoor and Indoor pool is open as usual. Furthermore the saunas which have a minimum of 40 degrees can be used Our specialised staff in the Spa Soregina will use mouth and nose protection so that you can book treatments in total safety.

Check - In

From now on Check-In can be easily made from home.
Nevertheless we ask our guests who show symptoms of illness to contact us prior their arrival.